Refund Policy
REFUND AND CANCELLATION POLICY
SA Fitness by Sasha Ameri
Effective Date: January 1, 2026
At SA Fitness by Sasha Ameri, we value your time and are committed to providing a professional, reliable, and results focused training experience.
To ensure fairness for all clients and to protect reserved training times, the following refund and cancellation policy applies to all personal training sessions, consultations, packages, and related services.
1. Session Cancellations
Clients must provide at least 24 hours notice to cancel or reschedule a booked session.If a session is cancelled with 24 hours notice or more, the session may be rescheduled without penalty, subject to trainer availability.
2. Late Cancellations
If a session is cancelled with less than 24 hours notice, the client will be eligible to receive 50 percent of the session value as a credit or refund, at the discretion of SA Fitness.The remaining 50 percent will be retained to cover the reserved appointment time.
3. No Shows
If a client does not attend a scheduled session and does not provide notice, the session will be considered a no show.No shows are non refundable and the full amount of the scheduled service will be charged.
4. Training Packages
Training packages are purchased in advance and are reserved for the client based on agreed scheduling and availability.Unused sessions may be rescheduled according to this policy, provided the client gives proper notice and the package remains active.Refunds for unused package sessions may be reviewed on a case by case basis and are subject to the cancellation terms outlined in this policy.
5. Rescheduling
SA Fitness will make reasonable efforts to accommodate rescheduling requests when proper notice is provided.All rescheduled sessions are subject to trainer availability.
6. Trainer Cancellations
If SA Fitness or the assigned trainer needs to cancel or reschedule a session, the client will not be charged a penalty. The session will be rescheduled at a mutually convenient time.
7. Promotional Offers
Promotional services, discounted packages, special offers, and limited time promotions may be final sale unless otherwise stated at the time of purchase.
8. Refund Processing
Approved refunds will be processed using the original payment method where possible.Processing times may vary depending on the payment provider or financial institution.
9. Client Responsibility
Clients are responsible for managing their schedules and providing timely notice for any cancellation or rescheduling request.By booking a session or purchasing a package with SA Fitness, the client acknowledges and agrees to this Refund and Cancellation Policy.
10. Contact Information
For cancellation, rescheduling, or refund requests, please contact:
SA Fitness by Sasha Ameri
Email: safitnesstraining@gmail.com
Website: www.sashaameri.com
Service Area: Oakville, Burlington, and surrounding areas